Welcome to Aquavia USA. By using our website or services, you agree to these Terms and Conditions.
1. Services
Aquavia provides residential pool maintenance, cleaning, monitoring, water balancing, inspections, and related services.
Service frequency, pricing, and scope depend on the selected service plan.
2. Quotes and Scheduling
Quotes provided through the website or by phone are estimates and subject to on-site review.
Service appointments may be rescheduled due to weather, safety concerns, or operational needs.
3. Payments
Recurring service plans are billed according to the selected agreement.
Late or failed payments may result in paused service until resolved.
4. Customer Responsibilities
Customers agree to provide safe and reasonable access to the property, pool area, equipment, utilities, and Wi-Fi if monitoring devices are installed.
5. SMS Messaging Program
By submitting your mobile number and opting in, you consent to receive text messages from Aquavia regarding:
- Appointment reminders
- Service updates
- Billing alerts
- Customer support
- Promotional messages (if consented)
Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
6. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
7. Age Requirement
You must be at least 18 years old or have authorization from a parent or guardian to use our services.
8. Limitation of Liability
Aquavia is not liable for indirect, incidental, or consequential damages arising from use of our services, except where prohibited by law.
9. Changes
We may update these Terms from time to time. Continued use of our services constitutes acceptance of revised Terms.
10. Privacy Policy
Please review our Privacy Policy: https://aquaviausa.com/privacy